The Coffee

Are the coffees roasted fresh? Who roasts them?

The beauty of Crema.co: coffees are always roasted to order by some of the best micro-roasters around the country, meaning they arrive at your doorstep just a few days after being roasted.

Is the coffee ground already, or whole bean?

Whole bean.

What coffee machines will this coffee work with?

Pretty much all of them, whether that’s a french press, aeropress, espresso, pour over, or Mr. Coffee. (We don’t do capsules or pods, though, so no Nespresso or Keurig machines.)

What size are the bags of coffee?

12oz. The same size you typically find in stores.

Are your coffees certified Fair Trade or organic?

Some certainly are. But Crema.co goes a step further: every one of our coffees are single origin, or from just one country. We work with roasters who work directly with coffee farmers (Direct Trade) and we spend way too much time researching the impact of your purchases on the farmers we are so proud to promote. By buying coffees through Crema.co, you are part of the solution to ensure coffee growers are able to flourish.

The Subscription

Is Crema.co a monthly coffee subscription?

Only if you want. We’re a monthly, 5-day, 2-week, choose-your-own-frequency kind of coffee subscription, and you can change the frequency at any time.

Can the subscription be paused?

You bet. You can easily pause your Brewlist at any time, for as long as you want.

How much does shipping cost?

Shipping is always free within the United States.

Do you ship internationally?

Not just yet—stay tuned.

How much does each coffee cost?

Usually, coffees range from $15-19. Each roaster sets the price per coffee, so they vary a bit.

Are my credit card and personal information safe?

We use industry-standard Transport Layer Security (TLS) encryption technology to safeguard your data, and your credit card and billing address information is securely transmitted to Stripe, the leading payment processor, and are never stored, collected or even processed by our servers. You can find further details in our Terms and Conditions and Privacy Policy

Gifts

Can I choose the timing for the gift to be given?

Yep. You get to pick the day you want the recipient to be notified of your gift to them.

Do I pick the coffees, or does the recipient get to choose?

Your loved one chooses. That’s not to say you can’t make suggestions...

When will they get their first box?

Once they receive your gift, they’ll get to pick out coffees and activate their subscription. The first coffee will ship out a day or two after they activate, fresh from the roaster.

Will they get a gift certificate in the mail?

No. They will get a snazzy email from us sharing your personalized message and clueing them in to the magical gift they just received. No snail mail necessary.

Will anything be shipped to me?

Nope. All digital, baby!

Will my credit card keep getting charged after the gift is used up?

Now why would we do that? Seriously though, once the gift is used up, it’s gone!


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